Growing the business in very short time is not that very easy for everyone. It requires boosting sales; but it is not just simply selling your product or service to existing and potential customers. A business will be successful only if it has a methodical and well-organized way of meeting leads so that they can be transformed to sales and eventually loyal customers. After so much research and study on the various CRM’s,  Salesforce is recommended as one of the best CRM software for the businesses as it offers the whole lot needed to make it earlier and easier to close the sales for a business. Here are some credible reasons as to why it is the best CRM software in the marketplace.

On-Premises vs. Cloud based

Customer Relationship Management software solutions are offered often in ‘on-premises’ delivery models since 15 years from now; usually companies install this software on their servers and maintain it in-house. However, with the help of on-premise CRM software’s today the IT companies had a benefit to take the technical responsibilities that include the system design, infrastructure and server supervision.

However there is a lined way for a narrative kind of CRM and the Cloud based CRM. While these CRM applications can be hosted by the vendors and organizations in any cloud based CRM’s and help to increase access to data throughout the web without having to fret about any practical aspects of managing it.

Cloud has become so popular over time; and upsetting the thought of the on-premise CRM model as there was no software license fee involved, and the organizations don’t need devoted IT staff or infrastructure. The Cloud CRM has in turn reduced the cost of monthly services and eased the set up process.

What is Salesforce CRM?

Organizations are in need of a cloud CRM as it helps them to deal with all sorts of customer concerns varying from marketing to sales and towards promoting to customer service. This process not only streamlines the enterprises but in turn help in saving valuable capital and time. Salesforce  was founded in the year 1999 by former Oracle executive Marc Benioff, Dave Moellenhoff, Parker Harris, and Frank Dominguez - with a dream to reinvent the Cloud CRM model and now, Salesforce defines the new era of cloud computing.

Salesforce in Marketing Team

Salesforce proficient version helps the marketing teams of a company create and track a variety of marketing campaigns to determine the success rate and automatically provide leads to the sales team of the company.

Salesforce in Customer Support Team

 Salesforce also keeps a track of various customer issues and tracks them for resolution based on various increase rules such as the significance of the client and beyond time. This improves customer satisfaction levels as the issues do not fall through pitfalls and are directly escalated to the next level.